FAQs

How long does delivery take?

DUE TO HIGH DEMAND:

  • Orders processed within 5 working days.
  • Delivery takes approximately 2-3 working days after dispatch.

Do you offer Cash on Delivery?

No, We only accept Online Payment Transfer.

Can I exchange an item?

  • Exchanges within 3 days, only if there is a genuine sizing issue from our end.
  • Items must be unused, unwashed and with tags. 
  • No refunds.
  • Customised/sale items are non-exchangeable.

What if I receive a damaged or incorrect item?

Please contact us as soon as possible with your order number and clear pictures or videos of the item. Our team will assist you accordingly.

Are the product colours exactly the same as shown online?

We try our best to display colours accurately. However, slight variations may occur due to lighting, photography, and screen settings.

Do you offer custom sizes or colour customisation?

Yes, We Offer custom sizes or colour customisation. Please contact us before placing your order to confirm availability.

How can I choose the correct size?

Please check our Size Guide available on the product page. If you need assistance, feel free to contact our customer support team before ordering.